Privacy policy

PRIVACY POLICY

Last updated: April 28, 2026

Deluxe Butterfly Scoops operates this store and website, including all related information, content, features, tools, products and services (the "Services"). This Privacy Policy explains how we collect, use, and share your personal information when you use our Services or interact with us.

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

PERSONAL INFORMATION WE COLLECT
We may collect the following types of personal information:

• Contact details (name, address, billing address, shipping address, phone number, email address)

• Payment information (processed securely via payment providers)

• Account information (if you create an account)

• Order and transaction details

• Communications with us (e.g. customer support messages)

• Device and usage information (IP address, browser type, interaction with the website)

PERSONAL INFORMATION SOURCES
We collect personal information:

• directly from you when you place an order or contact us

• automatically through cookies and similar technologies

• from service providers who help us operate our business

• from third-party partners where applicable

HOW WE USE YOUR INFORMATION
We use your personal information to:

• process and fulfil orders

• provide customer support

• manage your account (if applicable)

• improve and personalise our Services

• detect and prevent fraud or security issues

• comply with legal obligations

• send marketing communications (where you have opted in or where permitted by law)

You can unsubscribe from marketing communications at any time.

COOKIES
We use cookies and similar technologies to improve your browsing experience, analyse site traffic, and personalise content and advertising.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect how the website functions.

SHARING YOUR INFORMATION
We may share your personal information with:

• Shopify (our website platform)

• payment processors

• shipping and fulfilment providers

• service providers (such as IT, analytics, and customer support tools)

• marketing partners (where permitted by law)

We may also share your information if required by law or to protect our rights.

SHOPIFY
Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Your data may be transferred to and processed in countries outside your own.

DATA SECURITY AND RETENTION
We take reasonable measures to protect your personal information. However, no method of transmission over the internet is completely secure.

We retain your personal information only for as long as necessary to provide our Services and comply with legal obligations.

YOUR RIGHTS
Depending on your location, you may have rights to:

• access the personal information we hold about you

• request correction of inaccurate data

• request deletion of your data

• object to or restrict certain processing

• withdraw consent where applicable

• request a copy of your data

To exercise these rights, please contact us using the details below.

We will not discriminate against you for exercising your rights.

If you are based in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority.

INTERNATIONAL TRANSFERS
Your personal information may be transferred to and processed in countries outside your own. We take steps to ensure your data is protected in accordance with applicable laws.

CHILDREN’S DATA
Our Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date.

CONTACT INFORMATION
If you have any questions or wish to exercise your rights, please contact us at:

Deluxe Butterfly Scoops
124 City Road
London
EC1V 2NX
United Kingdom
support@deluxebutterflyscoops.com