Terms of service
OVERVIEW
Welcome to Deluxe Butterfly Scoops. The terms “we”, “us” and “our” refer to Deluxe Butterfly Scoops. We operate this website and store, including all related information, content, features, tools, products and services (the “Services”).
By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our Services.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are at least 18 years old or have permission from a parent or guardian. You agree to provide accurate, complete and current information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and for all activities under it.
SECTION 2 – PRODUCTS
All of our products are made to order and may be personalised. We make every effort to display products accurately, but colours and appearance may vary depending on your device or settings. Product descriptions and availability may change at any time without notice.
SECTION 3 – ORDERS
When you place an order, you are making an offer to purchase a customised product. All orders are subject to acceptance and availability. Once an order has been placed and production has begun, it cannot be cancelled or modified. Please ensure all details, including personalisation and shipping information, are correct before placing your order.
We reserve the right to refuse or cancel any order at our discretion, including where fraud or unauthorised activity is suspected.
SECTION 4 – PRICING AND PAYMENT
Prices are subject to change without notice. The price charged will be the price displayed at checkout. Prices do not include shipping, taxes, or customs fees unless stated otherwise.
You agree to provide accurate payment details and confirm that you are authorised to use the payment method provided.
SECTION 5 – SHIPPING AND DELIVERY
Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by postal services, customs, or events outside our control.
Risk in the products passes to you once the goods have been delivered to the address you provided.
For international orders, you are responsible for any customs duties, taxes, or import charges that may apply.
SECTION 6 – INTELLECTUAL PROPERTY
All content on our website, including images, designs, text, graphics, logos, and product designs, is owned by or licensed to Deluxe Butterfly Scoops and is protected by intellectual property laws.
You may not copy, reproduce, distribute, or use any content without our prior written permission.
SECTION 7 – THIRD-PARTY TOOLS AND LINKS
Our Services may include links to third-party websites or tools. We are not responsible for the content, policies, or practices of any third-party services. Your use of such services is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
Deluxe Butterfly Scoops is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with Deluxe Butterfly Scoops. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and Deluxe Butterfly Scoops, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with Deluxe Butterfly Scoops.
SECTION 9 – PRIVACY
Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your information as described.
SECTION 10 – FEEDBACK
If you submit feedback, reviews, or suggestions, you grant us a worldwide, royalty-free, perpetual licence to use, reproduce, and share that content for business purposes.
SECTION 11 – ERRORS AND OMISSIONS
We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary.
SECTION 12 – PROHIBITED USES
You agree not to use our Services for any unlawful or harmful purpose, including violating laws, infringing intellectual property, transmitting harmful code, or attempting to interfere with the operation of the website.
SECTION 13 – TERMINATION
We may suspend or terminate your access to the Services at any time if you breach these Terms.
SECTION 14 – DISCLAIMER OF WARRANTIES
Our Services and products are provided “as is” and “as available” without warranties of any kind, except where required by law.
SECTION 15 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Deluxe Butterfly Scoops shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.
Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under applicable law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Deluxe Butterfly Scoops from any claims arising from your breach of these Terms or misuse of the Services.
SECTION 17 – SEVERABILITY
If any part of these Terms is found to be unenforceable, the remaining sections will continue to apply.
SECTION 18 – ENTIRE AGREEMENT
These Terms constitute the entire agreement between you and Deluxe Butterfly Scoops regarding your use of the Services.
SECTION 19 – GOVERNING LAW
These Terms are governed by the laws of England and Wales. If you are a consumer residing outside the UK, you may also benefit from mandatory provisions of the law of your country of residence.
SECTION 20 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the Services after changes are posted constitutes acceptance of those changes.
SECTION 21 – CONTACT INFORMATION
If you have any questions about these Terms, please contact us at support@deluxebutterflyscoops.com.